Our Warranty & Commitment
We don't just install systems; we stand by them. Our tiered warranty structure ensures that your investment in water, energy, and security is protected for years to come.
Workmanship & Structural Integrity
Our engineering team follows rigorous international standards. We guarantee the quality of our physical installations, from the alignment of your solar frames to the sealing of your borehole casing.
6-Month Workmanship Warranty
We cover all installation-related issues for the first 6 months. If a mounting bracket loosens or a pipe fitting leaks due to our installation, we fix it at zero cost to you.
Manufacturer Component Warranties
Nakiso Group partners with Tier-1 global brands. While we facilitate the claims, the primary warranty for hardware is provided by the manufacturers.
| System Element | Standard Warranty |
|---|---|
| Solar Panels (Performance) | 20 - 25 Years |
| Lithium Batteries (LiFePO4) | 5 - 10 Years (Subject to Cycles) |
| Inverters (Victron, Deye) | 5 Years |
| Borehole Pump Motors | 12 Months (Limited) |
The Nakiso Support Center
Our relationship begins after the installation. We offer specialized maintenance plans to ensure your system continues to operate at peak efficiency.
Priority Technical Support
Clients under warranty receive priority scheduling. Our technical team can often diagnose solar inverter issues remotely via Wi-Fi monitoring apps.
Need Technical Assistance?
If you are experiencing an issue with an existing installation, please have your project ID or physical address ready for our support team.
Contact Support Team
